{"id":21121,"date":"2015-07-20T00:00:00","date_gmt":"2015-07-20T00:00:00","guid":{"rendered":"http:\/\/global2020prd.wpengine.com\/insights\/managing-rules-and-expectations\/"},"modified":"2020-03-21T08:19:25","modified_gmt":"2020-03-21T08:19:25","slug":"managing-rules-and-expectations","status":"publish","type":"post","link":"https:\/\/www.global-integration.com\/insights\/managing-rules-and-expectations\/","title":{"rendered":"Managing rules and expectations"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16757 size-medium\" src=\"https:\/\/www.global-integration.com\/wp-content\/uploads\/2015\/06\/globe-connected-with-light_RT-330x152.jpg\" alt=\"globe-connected-with-light_RT\" width=\"330\" height=\"152\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3>European rules and French cheese<\/h3>\n<p>Kevan Hall, CEO of Global Integration was recently having lunch with a French client who was struggling with an increasing number of HQ controls and rules.<\/p>\n<p>As we enjoyed some excellent cheese I was reminded of when I lived in Strasbourg. Our works restaurant manager had been complaining about some new European legislation that mandated that cheese be stored at less than 4 degrees, until immediately before serving. He quite rightly felt that this led to tasteless cheese which needs to mature at room temperature for real flavour.<\/p>\n<p>The first day of the new rules there were many complaints, this was an unwarranted intrusion on French sovereignty! The next day the cheese was back to room temperature and much improved. I asked the catering manager how this was achieved, he said, &#8220;hey were fully compliant with the legislation, the cheese was now &#8216;served&#8217; at 8 a.m. so it could be collected at midday&#8221;.<\/p>\n<p>For me, I took away three learnings:<\/p>\n<p>First &#8211; if you really want adherence, the devil is in the detail, we need to be really clear about what we want and use clear, concise language and follow up systems to drive change.<\/p>\n<p>Second &#8211; if the reason for the change is not well accepted or communicated then there is nearly always a way around it.<\/p>\n<p>Third &#8211; cheese really is better matured.<\/p>\n<p>As Charles de Gaulle said, &#8220;Voulez-vous gouverner un pays qui a deux cent quarante-six vari\u00e9t\u00e9s de fromage?&#8221; (How can you govern a country which has 246 cheeses?)<\/p>\n<p>[banner heading=&#8221;Contact us&#8221; link=&#8221;https:\/\/www.global-integration.com\/contact-us\/&#8221; icon=&#8221;coffee&#8221; anchor=&#8221;Get in touch&#8221; align= &#8220;left&#8221;] We help organizations cut through the complexities of virtual, matrix and global working. [\/banner]<\/p>\n<p>[banner heading=&#8221;Making the Matrix Work&#8221; link=&#8221;https:\/\/www.global-integration.com\/matrix-management\/making-matrix-work-book\/&#8221; icon=&#8221;book_making_matrix_work&#8221; anchor=&#8221;Find Out More&#8221; align=&#8221;right&#8221;]To learn more about how to create greater effectiveness with your matrix middle, check out our book.[\/banner]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; European rules and French cheese Kevan Hall, CEO of Global Integration was recently having lunch with a French client [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-21121","post","type-post","status-publish","format-standard","hentry","type-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Managing rules and expectations - Global Integration<\/title>\n<meta name=\"description\" content=\"&nbsp; European rules and French cheese Kevan Hall, CEO of Global Integration was recently having lunch with a French client who was struggling with an\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.global-integration.com\/insights\/managing-rules-and-expectations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managing rules and expectations\" \/>\n<meta property=\"og:description\" content=\"&nbsp; European rules and French cheese Kevan Hall, CEO of Global Integration was recently having lunch with a French client who was struggling with an\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.global-integration.com\/insights\/managing-rules-and-expectations\/\" \/>\n<meta property=\"og:site_name\" content=\"Global Integration\" \/>\n<meta property=\"article:published_time\" content=\"2015-07-20T00:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-03-21T08:19:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.global-integration.com\/wp-content\/uploads\/2015\/06\/globe-connected-with-light_RT-330x152.jpg\" \/>\n<meta name=\"author\" content=\"Kevan Hall\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kevan Hall\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.global-integration.com\\\/insights\\\/managing-rules-and-expectations\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.global-integration.com\\\/insights\\\/managing-rules-and-expectations\\\/\"},\"author\":{\"name\":\"Kevan Hall\",\"@id\":\"https:\\\/\\\/www.global-integration.com\\\/#\\\/schema\\\/person\\\/3ad6577af9c33612e410fbcdc3ff2a9a\"},\"headline\":\"Managing rules and expectations\",\"datePublished\":\"2015-07-20T00:00:00+00:00\",\"dateModified\":\"2020-03-21T08:19:25+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.global-integration.com\\\/insights\\\/managing-rules-and-expectations\\\/\"},\"wordCount\":336,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.global-integration.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.global-integration.com\\\/insights\\\/managing-rules-and-expectations\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.global-integration.com\\\/wp-content\\\/uploads\\\/2015\\\/06\\\/globe-connected-with-light_RT-330x152.jpg\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.global-integration.com\\\/insights\\\/managing-rules-and-expectations\\\/\",\"url\":\"https:\\\/\\\/www.global-integration.com\\\/insights\\\/managing-rules-and-expectations\\\/\",\"name\":\"Managing rules and expectations - Global Integration\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.global-integration.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.global-integration.com\\\/insights\\\/managing-rules-and-expectations\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.global-integration.com\\\/insights\\\/managing-rules-and-expectations\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.global-integration.com\\\/wp-content\\\/uploads\\\/2015\\\/06\\\/globe-connected-with-light_RT-330x152.jpg\",\"datePublished\":\"2015-07-20T00:00:00+00:00\",\"dateModified\":\"2020-03-21T08:19:25+00:00\",\"description\":\"&nbsp; 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