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In my last blog, I touched on the question of when to use technology and when to develop skills. In this blog I\u2019m going to look at the payback on an investment in technology compared with a similar investment in training.<\/p>\n
We are often asked to create a financial justification for our training \u2013 if I send people on your programmes what is the ROI (i.e. the return on investment)? It\u2019s a fair question and here are a couple of examples of how we answer \u2013 real examples of what past participants have done: –<\/p>\n
\u2022\tI will reduce travel to the USA by one trip per annum, which will save \u00a34K plus 14 hours of personal time pa.
\n\u2022\tI will reformat my regular meetings to focus on spaghetti team issues and stop doing individual and star group work. This will save time to the value of \u00a315K pa<\/p>\n
But what about investment in IT? Are the same questions asked and what is the justification of the regular spend on new hardware?<\/p>\n
Not only that, I personally extremely frustrated by repeated \u201cupdates\u201d and so-called \u201cupgrades\u201d \u2013 the vast majority of which I don\u2019t seem to need and which impair productivity.<\/p>\n
I lose 3 to 5 days every year learning to use new programmes and systems without any known productivity uplift. Here are three examples all of which have taken place within the last 12 months: –<\/p>\n
1.\tWebEx completely changed the way their product looks and works
\n2.\tMS have changed the way Office 365 works (so that Outlook on my MAC no longer works correctly)
\n3.\tOn my MAC I have been required to move to Yosemite<\/p>\n
It is not my intention to single out anyone \u2013 this approach is pretty endemic in the IT industry. But let\u2019 be clear I\u2019d need to find 3-5 days of time savings every year to justify these \u201cupgrades\u201d and currently I don\u2019t see that.<\/p>\n
Not only that, I also spend up to \u00a3500 per year replacing computers, mobile devices etc. that still work fine but which software \u201cupgrades\u201d have made obsolete. This is to say nothing of the money I pay for IT support just to keep the stuff working.<\/p>\n
IT is a cost which we meet without blinking an eye. So why are we not prepared to spend \u00a3500 a year on training? By comparison \u00a3500 spent with Global Integration will pay for itself in the first year, AND will deliver year on year productivity improvements thereafter at no extra cost, AND won\u2019t require you to spend any further time or money keeping up to date. It’s a \u201cno-brainer\u201d<\/p>\n
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In my last blog, I touched on the question of when to use technology and when to develop skills. In […]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-21138","post","type-post","status-publish","format-standard","hentry","type-blog"],"acf":[],"yoast_head":"\n